Network Support
SCS provides several support options to students who
are having network related computer problems. Those options include the
Helpdesk and Network Support Services. The Helpdesk takes care of over
the phone support, basic configurations issues, and network
certification. Network Support Services handles hardware installations,
virus scanning and repair, and Windows reinstallations.
Supported Hardware
At WSU, we maintain Minimum Supported Hardware specifications for any machine
on the network. We allow use of non-supported hardware, but we will not be able
to resolve any issues with the network or other computer resources if your
hardware does not meet these specifications.
Please keep in mind: These specifications are merely minimum supported
specifications for machines at WSU. Please follow the minimum requirements for
all software you use and the operating system of your choice.
Windows Computers
Operating System: 2000, Windows XP, or Windows Vista
Processor: Operating System Dependent
Memory: Operating System Dependent
Storage: Operating System Dependent
Network: 10/100 Ethernet Card for Wired Connection
Wireless: 802.11b or 802.11g Card for Wireless Connection
Macintosh Computers
Generation: G3
Operating System: OS 10
Memory: 256MB RAM
Storage: 10GB
Network: 10/100 Ethernet Card for Wired Connection
Wireless: 802.11b or 802.11g Card for Wireless Connection
LINUX Computers
We do not offer support for LINUX, however, many students own and operate
LINUX computers on WSU's campus. Please direct any questions about using
a LINUX computer on campus to the WSU LINUX Users Group.
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